AI FOR SERVICE ENQUIRIES
We build assistants that know your services and gather the details your team needs. For service businesses that need to understand a client's requirements before quoting.
Start with a short description. We'll reply by email. It's free.
Check before quotingUnit models: the client can send photos. The service team confirms the scope, availability and quote.
The client reviews the brief and chooses whether to send it.
The team gets the type and number of units, plus the details still needed. The client's preference remains a preference until the service team confirms a date.
TWO SIDES OF THE SAME ENQUIRY
Start with either task. The assistant helps prepare an enquiry; workflow automation organises how your team handles it. These are two separate implementation scopes.
BEFORE YOUR CLIENT SENDS AN ENQUIRY
The assistant explains your services and asks for the details you need before quoting. Your client can review the brief, edit it and send it through your form. Your team has context for the next conversation.
AFTER YOUR TEAM RECEIVES THE ENQUIRY
We connect your form or inbox to an enquiry register. Each case has a status, an owner and a deadline. Your team can see what needs a reply, including when someone else takes over.
We build the interface and connections needed to run your process, starting with the tools you already use.
WORKING EXAMPLE · MITOPUS AI
This assistant knows the Mitopus Works services. Tell it what your clients ask, which details are missing before a quote, or where enquiries go today.
You'll get a suggested starting point. You can review the conversation brief, transfer it to the form and edit it. You decide whether to send it.
We shape the conversation around your business. Scope, cost and timing are confirmed before you order.
Your idea. The first step.
Describe your idea or a problem in your business.
OUR OWN PRODUCT · PRACTICAL EXPERIENCE
We develop Mitopus, our own CRM platform with data, permissions and automation. It gives us hands-on experience building a complete solution.
The actual Mitopus editor. Preview of an example brief-handling workflow; the product interface shown is in Polish.
A data model, views and access rules give information structure. Automations connect it with the next actions.
Mitopus is our own product. We start by considering the tools your business already uses.
CHECK THE RESULT THAT MATTERS
Before we start, we select typical enquiries and agree which details your team needs. These examples become the basis for checking the implementation.
We agree what to ask before a quote. We check that the brief preserves the client's answers and clearly identifies what still needs to be confirmed.
We test prices, terms, questions outside the scope and situations that need a person. Knowledge has agreed sources and an update process.
The client knows how to send the brief. For a team workflow, we separately check the case record, ownership, deadlines and retries without duplicates.
FROM TASK TO IMPLEMENTATION
Tell us how it works today. Together, we define a useful result, how to build it and how to check it.
AN EXAMPLE STARTING POINT
“We read every enquiry manually and keep asking the same questions.”
That's enough to start a useful conversation.We walk through an example: where the case comes from, what needs checking and who takes it next. We start with your work and current tools.
Outcome of this stageA clear goal and an understanding of what to improve.
We review materials and integration options. You receive a proposal explaining what will work, how we will check it, and implementation and tool costs.
Outcome of this stageKnow what you are ordering before delivery begins.
You review the solution using agreed examples. We also check incomplete data, exceptions and points requiring a human decision.
Outcome of this stageYou can evaluate how it works, beyond how it looks in a presentation.
We launch the agreed scope and walk through its operation. Access, knowledge updates and further support have agreed terms.
Outcome of this stageYour team knows how to use the solution and what to do next.
ONE DEFINED SCOPE TO START
The assistant and the form workflow are independent implementations. We choose the one that addresses your needs. The price covers preparation, testing and handover; tools, API usage and ongoing support are separate.
Discuss what fits your businessNeed to map the process first? A map of one process — USD 150
One website and language, up to 20 knowledge topics, an editable brief for your form and 30 agreed test scenarios.
Assistant scope and termsOne form connected to a register. A status, an owner, a reply deadline and safe handling of retries.
Enquiry workflow scope and termsThe starter scope costs USD 1,240: one website, one language, up to 20 knowledge topics, a brief for your contact form and 30 test scenarios. This is a fixed price for the described scope; we confirm that your materials and website fit before you order. CRM, bookings and actions are priced separately. 7–10 working days after all materials and access are provided; we confirm the start date before you order. 14 days of stabilisation after acceptance. We quote further changes before carrying them out. Optional support: USD 75 per month for up to 1 hour of knowledge updates and response checks. Tools, hosting and API usage are separate; we confirm expected monthly costs before starting. You can also commission individual changes without a support subscription.
We agree a specific task, prepare your business knowledge and connect the conversation with the next step. Customers use the solution where it is useful. If an existing tool is sufficient, we can configure it rather than build a separate system.
Your current offer, terms and examples of common questions are enough to start. We check completeness when agreeing the scope. We do not need passwords or customer data for the first discussion.
Before launch, we check agreed questions, incomplete information and requests outside your offer. We define when the assistant asks for details or hands over to a person, and how to update materials when your offer changes.
We start with what your current CRM can do. If it can support the process, we can configure it or connect it to your other tools.
Before implementation, we agree the data needed, access scope and services used. We define which actions need human approval. For the first discussion, a description and anonymised example are enough; do not put passwords or customer data in the chat.
NEXT STEP
Describe how it works today and the tools you use. We'll reply by email with a starting point and the details needed to agree the scope. If you prefer, we can arrange a free 15-minute call.
Prefer a call? · 15 minutes, freeArrange a time by email